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quality

Contact Information

See also (Directions to Our Hospitals)

Carolinas HealthCare System - Blue Ridge
2201 South Sterling Street
Morganton, NC 28655

Main Corporate Switchboard (828) 580-5000

Email: info@BlueRidgeHealth.org

Problems with this website: email to this address


Share Your Patient Experience

At Carolinas HealthCare System - Blue Ridge, we strive to provide the best care and experience for patients and their families. Help us meet our goal by telling us about your patient experience. For example, you can share something your caregivers said or did to make your experience more positive.

By submitting your story and/or picture, you are granting Carolinas HealthCare System - Blue Ridge the right to use the story and image to promote meaningful patient experiences. Nothing encourages our healthcare professionals more than to hear directly from patients and patient families. Thank you for your submission!

The Carolinas HealthCare System Blue Ridge Patient Experience Form

Telephone Directory

Carolinas HealthCare System - Blue Ridge - Morganton
828-580-5000

Carolinas HealthCare System - Blue Ridge - Valdese
828-580-2251

Behavioral Health Services
828-580-6403

Blue Ridge HealthCare Foundation
828-580-5356

Blue Ridge Radiology
828-433-1235

Cancer Center (Valdese Hospital)
828-580-7536

Cardiac Cath Lab (Grace Hospital)
828-580-6539

College Pines Health & Rehabilitation Center
828-580-6800

Grace Heights Health & Rehabilitation Center
828-580-7000

Grace Ridge Retirement Community
828-580-7300

Healthy @ Home
828-580-6450

Imaging Center
828-580-6900 - Grace
828-580-7611 - Valdese

Mammograms (Ladies Health Pavilion)
828-580-5235 & 828-580-5282

Outpatient Surgery (Grace)
828-580-6262 - Grace
828-580-7680 - Valdese
Phifer Wellness Center
828-580-6600

Rehabilitation Services
828-580-7592

Respiratory Care
828-580-6580
Southeast Pain Center
828-580-7620 - Valdese

Women & Children's Center/Nurseries
828-580-6303

Wound Healing Center (Valdese)
828-580-7563

Complaints/Concerns:

If you have a concern about the care you receive while a patient at Carolinas HealthCare System - Blue Ridge that has not been resolved by the staff providing service to you, please call the Patient Relations Department, Monday through Friday, 8:30am – 5:00pm at Valdese 828-879-7518 or at Morganton 828-580-5599. The presentation of a complaint will not have an adverse effect on a patient’s current care or future access to care at Carolinas HealthCare System - Blue Ridge. Complaints can also be directed to:

Division of HealthService Regulation at 800-624-3004
Acute Care Licensure & Certification
2712 Mail Service Center
Raleigh, NC 27699-2712

Or

An Ombudsman at 828-322-9191
Western Piedmont Council of Governments
P.O. Box 9026
Hickory, NC 28603

Or

The Joint Commission at 800-994-6610
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
complaint@JointCommission.org