This program is designed to assist patients who have had a catastrophic medical event regardless of their insurance coverage that has resulted in very large hospital bills in comparison to their financial resources. Patients seeking a hardship settlement should inquire about this program by calling the customer service department after receiving their first statement.
Financial Assistance Cost
“Community benefit” is an industry term that refers to the total cost of providing financial assistance to uninsured and underinsured patients; subsidizing Medicare and Medicaid reimbursements; and financing other services that address vital needs but do not pay for themselves. For its year ended December 31, 2015, CHS Blue Ridge total Community Benefit was $73,907,906 which was 31.6% of its operating expenses. This amount includes $6,397,385 in financial assistance costs provided by CHS Blue Ridge as defined by and required to be disclosed by NC law.
Blue Ridge Healthcare Hospitals, Inc.
Attention: Financial Counseling
2201 South Sterling Street
Morganton, N.C. 28655
Patient Customer Service
Patient Forms and Information
Billing and Collections Policy (Español, Hmong)
Financial Assistance Application (English and Español)
Financial Assistance Application (English and Hmong)
Coverage Assistance and Financial Assistance Policy
Coverage Assistance and Financial Assistance Policy - Spanish
Coverage Assistance and Financial Assistance Policy - Hmong